OpenOffice 1.1 Competitive Guide SMB Segment
"OpenOffice is, for the most part, the same as Microsoft Office XP for a user, but there are things that they will need to learn how to do differently. All things being equal, if a company's staff need formal training for OpenOffice, then they probably need it for every new version of Microsoft Office. Therefore there is a cost on both sides, and they are at least equal."
(Submitted by Noel Thu Apr 15, 2004 )
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