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 The Luxury of Ignorance

ESR has written: The Luxury of Ignorance: An Open-Source Horror Story.

"I've just gone through the experience of trying to configure CUPS, the Common Unix Printing System. It has proved a textbook lesson in why nontechnical people run screaming from Unix. This is all the more frustrating because the developers of CUPS have obviously tried hard to produce an accessible system but the best intentions and effort have led to a system which despite its superficial pseudo-friendliness is so undiscoverable that it might as well have been written in ancient Sanskrit."

 (Submitted by Noel Mon Mar 1, 2004 )

  


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