FreeBSD Problem Report Handling Guidelines
FreeBSD tells us about the
FreeBSD Problem Report Handling Guidelines.
"Gnats is a defect management (bug reporting) system usedby the FreeBSD Project. As accurate tracking of outstanding software defects is important to the quality process, the correct use of Gnats is essential to the forward progress of the Project. Access to Gnats is provided to FreeBSD developers as well as to the wider community. In order to maintain consistency within the database and provide a uniform user experience, guidelines have been established covering common aspects of bug management such as presenting followup, handling close requests and so forth."
(Submitted by Noel Fri May 24, 2002 )
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